Performance Management Term Paper Example | Topics and Well Written Essays - 2750 words

Performance Management - Term Paper Example The basic similarity between all the three books is that all of them provide practical examples and implications of the studies carried out in the workplaces. However, discussing the differences, the book, â€Å"Motivating Human Service Staff† written by Reid and Parsons the focus is on increasing motivation through supervisory control where authors have the view that employees should be made to work hard, but at the same time, they should enjoy their work because they are either given good incentives or are acknowledged, recognized and praised for performing well. In this regard, Reid & Parsons provided an example stating that in service industries most of the employees are seen having low morale or reduced levels of motivation, the reason being that the nature of such industries lacks clear incentives. Moreover, it is seen that even the workforce itself carries such de-motivating traits because either their organizational structure is autocratic, or they may not have a histo ry to work in the same profession before. Thus, as per the authors, during these situations, motivation becomes the responsibility of the management, and it is necessary for them to identify ways to support diligent workforce.Such examples given in the book show that Reid and Parson feel that the changes in behavior, as well as, skills can be carried if the employees are given a clear set of goals to accomplish along with key drivers that provide support for them to accomplish their goals.

The monopoly of the United States postal service Research Paper

The monopoly of the United States postal service - Research Paper Example In the course of this assignment I will provide a brief history of the Postal Service, determine what kind of monopoly it is, and examine whether it has engaged in abusive conduct. The Postal Service is a government-granted monopoly established by Congress under the Constitution (Adie, 25). Politicians believed it was important for every citizen to be able to send and receive mail at the same price. The Postal Service has exclusive rights to deliver to mailboxes. It was originally established in the 18th century in Philadelphia by Benjamin Franklin. Since then it has grown in size and powers. It is one of the largest non-military employers in the United States (Postal Facts). However, times have changed for the Postal Service. It runs a large deficit and is increasing financial trouble. This is in part because it must provide equal access to postal service for all Americans, even those in Hawaii and Alaska and rural areas. It has several niche competitors such as Fed-ex that are much more economically successful. These competitors are only permitted to deliver urgent letters and not to mailboxes marked U.S. Mail. The impact the Postal Service has on the marketplace is substantial. It is responsible for a majority of all the mail. Indeed, it chooses who to permit to compete with it. It sees itself as a natural monopoly, but its competitors do not.